By purchasing my art services you automatically agree to the following conditions. Please read this entirely and carefully.
If you have any questions, please contact me.

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PROCEDURE
The client will be expected to first read my TOS and understand my general commission prices and rules. You will provide as much info as necessary regarding intended project usage and agree to discuss additional uses or changes with me, the artist, after the project starts and fill out the form I provided, revealing any details. Additional information can be added, but please be clear when giving details or asking for changes. Use of example images, palettes and gallery examples is encouraged.

 

NOTES FOR ORDERING.
References must be cohesive and full in color.
If you bought your character design be sure to have the commercial rights/permission from the artist of your design.

 

PAYMENT PROCESS

All payments must be made through invoices provided by me.
Payments will only be accepted in EUR.
I require full payment or, in case of a payment plan, partial payment before I start working on the model.
In case of a payment plan I will only do the amount of work that fits the amount of money you have already paid.

 

REFUND AND CANCELLATION

Once work has begun on the project, I cannot offer a refund under normal circumstances.
Once I start your commission I can't refund the full amount.
Once I'll reach the base color status there'll be NO REFUNDS. Please keep in mind that once you cancel a commission your commission slot is permanently lost. Completed projects are non-refundable.

 

CHARGEBACKS
If for some reason your PayPal account isn't working or authorizes a refund request without you knowing, you must contact me as soon as possible in order to resolve the issue.
Issuing a chargeback without contacting me to cancel / refund a project will result in immediate blacklisting for you.
If you absolutely need to cancel a project you do not file a chargeback without first contacting me.

 

CHANGES
I will send you several WIPs when I start the model, so you can tell me if you'd like anything to be changed.

I will upload updates and Work In Progresses at set intervals throughout the project on my Trello.

Once the model is finished, I can do small changes such as color adjustments and / or adding tiny details I may have forgotten. I will not make any big changes afterwards, it is your responsibilty to ensure that your order contains the details you want me to follow.
I won't redraw commissions unless payment is sent for a second order.

 

ARTIST
By commissioning me you're purchasing my services as an artist only.
I retain all copyrights over my work, which include, but aren't limited to the right to:
redistribute, reproduce or use it as a sample for sales / self-promotion unless otherwise agreed upon.
I reserve the right to stream the progress and to post on social media. Privacy requests and non-disclosure agreements have to be explicitly requested, discussed and mutually agreed upon.
I won't claim the intellectual property of your characters or reuse / resell your project / design for personal or commercial projects unless agreed upon.
I reserve the right to decline any project or client for any reason without questions.
I reserve the right to use rejected sketches for any future projects, be it personal or otherwise.

 

COMMUNICATION

I will keep you up to date with larger progress or in case something might slow down the progress for a longer amount of time.

Feel free to send a follow up message if I don't respond within a couple days, but please do not spam. I do not and never will ghost a client, I just take longer to respond. Additionally, if the customer needs to pause the commission (e.g. due to vacation, waiting on other references, etc.) I will put the commission on hold and wait for updates from the customer. It is your responsibility to contact me as soon as the commission can continue.

Rude/disrespectful/abusive commissioners will have their commission immediately cancelled with a refund based on how much of the artwork was completed.

There is no limit per order for extra WIPs, but please consider that it will take me extra time to pause work and wait for your feedback!

 

DEADLINE
You may set a deadline if you wish, but it must be reasonable. I don't have time to work on your piece 24/7. Please specify a deadline in the order form!
If you need your finished piece quickly and wish for your commission to be PRIORITY, you'll need to pay a rush fee first.

 

CLIENT
The commissioner may display my work on external sites as long as it is visibly credited or linked back to me and they don't claim it as their art.
Once the model has been completed, you may use it for but not limited to: model reveals, commissioning art, overlays, logos, using as a PNG-Tuber until it is rigged, etc.
You retain rights to the intellectual property.

The client agrees not to use project deliverables to create any derivative works, repurposed assets, or for any commercial purposes outside of the initial intended use.

 

YOU AREN'T ALLOWED TO...
...change, modify, edit the psd or png without my permission.
...to request another artist to alter/recolor the model.
...share the psd of the model with anyone else than the rigger or people I agreed to.
...sell the model without my permission.
...use my art as a base for anything, meaning you're not allowed to trace over my artwork in any way.
...claim the model as your own or anyone elses than mine.

...use parts of the layers (going into the psd file) of the model.

 

COPYRIGHT
I own the artwork and may use it in whatever manner I have the legal right to.
Example: post it to other sites such as Twitter, but with proper credit to you!

 

RIGGING
The rigger is allowed to make small changes if needed. If there is anything bigger that needs to be changed / separated / modified / etc. feel free to contact me and I will gladly make these changes.
The only thing I do not allow is the "chibification" of my model, this means please do not resize the body parts in a way to make the model look like a chibi.
If the client wants a chibi model I am willing to draw one for a discount.

 

 

By commissioning me, you neccessarily agree to have read and accepted all the terms outlined above.
Violators will be added to my blacklist without any warnings, either temporily or permanently.